SWEAT X WONDER FULL T&Cs

Please read through the terms and conditions before your visit to SWEAT X WONDER. Your visit to our studio constitutes your agreement to the terms and conditions as laid out below. 

  • Please arrive 5 minutes before an infrared sauna session.

  • Please check in with our reception staff when you arrive. 

  • SWEAT X WONDER is not responsible for the safekeeping of your belongings.

  • We have the right to refuse entry at anytime.

  • Bookings are to be made via the FRESHA app or by phone.

  • SWEAT X WONDER is not liable to refund, transfer or offer compensation for any services that are impacted by clients being late, changed or cancelled for any reason.

  • To book an infrared sauna session, you must either have credits in your SWEAT X WONDER profile or pay at the time of booking. There is no line of credit for services provided.

  • You acknowledge that there is a risk of personal injury, property loss or death. SWEAT X WONDER is in no way liable for any injury, loss of property or death resulting from attending our studio.

  • SWEAT X WONDER is not liable for health claims or benefits discussed on websites or social media.

  • By booking into an infrared session, you automatically agree to the above terms & conditions.

CANCELLATION POLICY

  • SWEAT X WONDER has a strict 3-hour reschedule and cancellation policy for all infrared sauna appointments.

  • Should you late cancel or reschedule your appointment within the cancellation period you will be liable for 50% of the session fee.

  • Appointment no shows will forfeit the session or be charged at the full rate. 

PRICING 

  • All prices are quoted in Australian Dollars ($AUD) and all transactions are processed in Australian Dollars ($AUD).

  • Prices, products and offers include GST.

  • All prices are subject to change without notice.

  • Prices may increase from time to time to reflect increases in cost and benefits.

  • SWEAT X WONDER does not offer refunds, transfers, suspensions or extensions on services, workshops or products for change of mind, injury, illness, change of address, or any other reason.

  • All passes and memberships are non-transferable.

DIRECT DEBIT MEMBERSHIPS

  • Direct Debit Membership agreements are for a minimum of 12 weekly debits.

  • For Direct Debit Membership suspensions, we require at least 7 working days’ notice prior to your next billing date and suspension is only possible in 7-day blocks in line with your scheduled payment cycle.

  • You may suspend your membership for up to 6 weeks at a time.

  • Requests to suspend memberships must be made in writing by emailing hello@sweatxwonder.com.au. Requests will not be accepted by any means other than email

  • It is your responsibility to ensure there are sufficient funds available to cover the fortnightly auto-debit. Should a payment be declined for any reason, SWEATXWONDER reserves the right to process payment at any time to settle any debt owed. If an auto-debit is declined due to insufficient funds, the transaction will fail which requires additional administration and yields additional bank costs outside of our control and that we are not responsible for.

  • After the 12 minimum payments, memberships may be cancelled by you in writing by email. We require at least 3 days notice prior to your next billing date.

GIFT VOUCHERS

  • Gift Cards can be used for infrared sauna services and products only.

  • Gift Cards may be purchased online or in the studio.

  • Gift Cards are not redeemable for cash.

  • Valid automatically for 24 months from the date of first use however this may be extended. Gift Cards are non-transferable.

  • SWEAT X WONDER does not offer refunds or transfers on Gift Cards for change of mind, injury, illness, change of address, or any other reason.

  • All purchases are final.

  • We accept no responsibility if a card is lost, stolen, destroyed, or used without your permission.

INFRARED SAUNA PACKS

  • Five, ten and twenty infrared sauna packs are valid for 12 months after the first visit. 

  • SWEAT X WONDERn does not offer refunds, transfers, suspensions, credit for products or extensions on all class packs or offerings for change of mind, injury, illness, change of address or any other reason. 

  • Any non-cancellations, no shows will result in forfeiting that visit. 

INTRODUCTORY OFFERS

  • SWEAT X WONDER’s Introductory Offers are available to new clients only. 

  • You can purchase an intro pack at our studio.

  • This is a one-time offer per client, per studio.

  • Your intro pass will be activated from your first visit.

  • Your Intro pass is valid for 30 days from your first visit.